How to Raise a Complaint

Last updated: October 2026

People who reach out to Trendmoments Walk-In Tubs should be treated fairly and honestly. If something went wrong, we want to know. This page shows how to tell us and what comes next. It is a general template, not legal advice.

What You Can Tell Us

You are welcome to contact us about:

• Your experience when you called or messaged Trendmoments Walk-In Tubs
• How we handled your personal information
• Anything on this website that seems unclear or wrong
• The way a provider we connected you with acted

If the Issue Is With a Provider

Providers in our network are independent businesses. They are responsible for their own estimates, prices, products, warranties, and customer service. If there is a problem with work in your home, it usually helps to raise it with the provider first and keep a written record.

Please still tell us. Your feedback helps keep our network honest, and providers who repeatedly fall short may be removed. Keep in mind that Trendmoments Walk-In Tubs cannot settle contract disputes, handle warranty claims, give refunds for a provider's work, or act for a provider.

Sending Your Complaint

Email contact@trendmoments.property and include:

• Your name and a way to reach you
• The date you contacted us or the provider
• The number you called or the form you used, if you remember
• The provider's name, if you know it
• What happened and what you would like us to do

After You Write

We will confirm by email that we received your complaint, usually within a few business days. We will look into it, which may mean contacting the provider. Then we will reply with what we found and any steps we are taking.

Still Not Happy?

If our answer does not settle things, reply and ask us to take another look. You may also get help from your state attorney general, a state consumer protection office, or the local Better Business Bureau. For licensed contractors, your state's contractor licensing board may be able to help too.

Contact

Email: contact@trendmoments.property